The Goodwill DNA

Goodwill's values are the operating philosophies that guide our conduct and relationships with participants, shoppers, community partners, and each other. In short, they are "who we are."

We exist to change the world.

We're committed to exhibiting the highest levels of integrity, humility, excellence & responsibility in acting as stewards of the Goodwill mission to leave the world a better place than we found it. 

We embrace uniqueness.

Goodwill is a place where you can be you. We treat every staff member and client with respect, valuing each person's distinctive background, personal style, and perspectives while displaying honesty, kindness and trust in all our interactions. 

We learn every day.

We actively seek out and embrace opportunities to learn, grow and support one another. By cooperating, coordinating and aligning with others we leverage our collective experience, insight, and resources to more effectively advance the Goodwill mission. 

We are family.

When you work for Goodwill, you're not just joining a team. You're becoming a part of our family. We believe in what you bring to the table and work tirelessly to support you to be your very best.  

Become part of a legacy of Goodwill.

Our Culture

What is it like to work at Goodwill?

As employees of Goodwill, there are many things for us to be proud of! But don't just take our word for it. Watch our employees talk about what inspires & motivates them to come to work. From growth opportunities to great benefits, discover what makes Goodwill your perfect match. 

You have many talents and we like that. You drive quality. You inspire peers. And above all else, you create change for the better. You belong at Goodwill. With over 1,000 employees and annual budget of over $50 million, our organization is fiercely dedicated to making Goodwill a great place to work for everyone. Driven by our passion, we strive to take Goodwill to the next level. With the community wellness at the heart of what we do, we work to inspire and empower every individual to be their very best self. 


Goodwill is for everyone.

We believe people should be valued for who they are and that diversity makes us stronger. We benefit from the unique perspectives and lived experiences of each individual.


We work together.

Everything we do is in service of our communities. Individuals and families benefit from our employment, training, and businesses. We value partnerships and relationships that support meaningful work for participants, employers, volunteers and employees. 



We exceed expectations.

We consistently seek improvement in all that we do. We take great pride and draw energy from the professional quality of our work.



We act with integrity.

Our words and actions are honest, genuine, and fair. We can be counted on to speak truthfully and act respectfully. We do what we say and we do the right thing.



We help people.

We work hand-in-hand to share our hearts and minds to empower and encourage to improve people's lives, while respecting individual choice. We are faithful stewards of our communities and our planet.



We own the outcome.

We take responsibility for our performance and expect others to do the same. Our decisions balance heart and intuition with data and knowledge. We celebrate our successes and grow from our failures.



We listen, we connect, we empower.

We connect people to possibilities - participants to services, donors to opportunities, shoppers to goods, businesses to solutions and employees to experiences. The collective energy and intelligence of all gives us greater capacity to learn and grow.



We see people for their potential.

Each person has the capability to become the best they can be. We support sustainable economic opportunities to develop and promote the worth of the individual. We respect diversity and choice, independence and dignity for all people. 

Our Values

"I believe that being a part of a team, working together and striving towards one goal is amazing. It's beautiful to see teamwork happen."

Watch to see how our values are woven into our everyday actions