Welcome Center

Open to the general public, the Welcome Center is the central point of contact for individuals and families looking for more information on resources available in the community. This includes programs and services offered by Goodwill and our community partners.

Whether you need assistance with finding transportation or childcare assistance, signing up for benefits or enrolling in a Goodwill program, the Welcome Center team is available to connect you to the resources you need. We do this through phone, email, and in-person consultations every Monday through Friday, 9:00am – 4:00pm.

Contact us at 1-877-499-3526 or welcome@goodwillncwv.org.

How We Help

Community Members

If you’re unsure of where to start, we recommend contacting the Welcome Center through phone, email, or our Contact Us Form. From there, the Welcome Center will work with you to identify your needs and make referrals to appropriate Goodwill programs and our extensive network of community providers.

Goodwill Participants

If you’re a current Goodwill participant, you may be eligible for a Client Work Supports promotional card to be used in a local Goodwill store for work-related item, transportation assistance to a job interview, or one of our “Interview Ready” hygiene bags. Reach out to your Goodwill case manager for more information or contact the Welcome Center.

Nonprofit Providers

If you’re a provider whose participants could benefit from a Goodwill retail voucher, consider applying for the Give Back Program. This program allows our partners to supply their participants with Goodwill retail vouchers to be redeemed at any Goodwill store within our service territory.

If you’d like our Welcome Center team to include your organization’s information in our list of referral partners, contact the team at welcome@goodwillncwv.org or 1-877-499-3526.

Get In Touch

For more information, please contact our Welcome
Center at 1-877-499-3526 or welcome@goodwillncwv.org.